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On the Teleology of Shanghai's Waste Management Law

7/2/2019

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July 1 is big date for Shanghai: the waste separation law comes into force. One of the organizations which has done a lot of educational work during the past years to reduce waste is Zerowaste Shanghai. Their latest blog entry explains everything you need to know about the new law and asks a few questions beyond it. Green Initiatives, another opinion leading environmentalist organization has made the law the subject of its July Green Drinks Forum. While I see rubbish bins in different colors distributed to large compounds and single households, everybody seems to be talking about this new law - and rightly so.
 
Coming back from Europe only a few days ago, where I showed to our son a modern recycling center in my home town, I have some additional thoughts to share which I have structured in a SWOT analysis, which – nota bene – looks at Shanghai and China at large as an organization with internal strengths and weaknesses and external opportunities and threats.
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Back home everything seems to go well. Waste is being separated since about 40 years and recycling has become a habit for most people. It is necessary that such habits are instilled in citizens of emerging economies such as China, but large populations and population density change the dimension of the problem significantly and ask for different and faster solutions.
 
Al Bartlett, a professor emeritus of physics, is the first address to explain why. His somewhat arrogant summary of the problem: "The greatest shortcoming of the human race is our inability to understand the exponential function." We deal with two exponential functions at the same time: the first is related to the global population explosion, the second to technological development.
 
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When I was born in 1976 the world population counted around four billion people, i.e. roughly half of todays eight billion. Back in the 1970s hardly any manufacturing facilities were as highly automated as most are today. These two observations compose a formula for dangerous results: faster and more efficient production for more and more consumers.
 
Pixar’s science fiction animation Wall-E has already back in 2008 anticipated the consequences: a deserted waste planet and a tiny (and obese) left over population on a large starship. Entrepreneur Elon Musk doesn’t like science fiction. He wants to prepare for the worst case scenario and builds with SpaceX rockets which shall populate Mars in case we mess up our only home, mother earth.
 
Shanghai’s waste management law comes therefore at a critical moment and it has the potential to catalyze significant global changes. One reason is that Shanghai is China’s dragon head. Whatever gets implemented here, might very likely come as a law for the entire country – and its easy to see from above graph that a success in China’s waste management will be a success for the entire world: China’s population makes up about 1/5 of the total. But think of Shanghai only: roughly 30 million people, that’s approximately the population of countries like Peru, Nepal, Angola or Australia, will get within a few months a completely changed recycling system.
 
Another strength of this law lies in China’s top down bureaucracy which has a solid track record of successfully coercing its subjects within a short time to unsurmountable tasks. Clear fines for both individuals and companies will be swiftly and most likely without pardon executed by respective public authorities. Shanghai has seen similar measures during the last few years in regard to traffic management, and we know that central leadership wants to emulate Singapore. From such a perspective, there is the possibility that the city if not the entire country turn into a gigantic carbon copy of Japan: spotless tidy and hyper modern.
 
While these arguments make the law promising, there are weaknesses and even threats – some of them more, some less obvious - which need to be discussed.
 
It has already been mentioned by several observers that the law will destroy the organically grown informal recycling system. One can question if this informal waste sorting mechanism was really as efficient as described, but it provided a large migrant worker group an additional if not main income. Thinking of some measures which have been implemented during the last three years in Chinese first tier cities, one of the driving motives could be making city life impossible for citizens without Shanghai household registry by depriving them of their source of income. More important though, we need to ask if the new waste management system will be better than the one which is in place.
 
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Philosophers ask law makers why they promulgate laws. They call this discipline teleology: the explanation of phenomena in terms of the purpose they serve rather than of the cause by which they arise. Now, Chinese law makers will answer in regard to the waste management law that it had to be promulgated because of rising waste volumes, and it’s purpose is better waste management. So far so good.
 
The philosopher tends to go a step further in his inquiry and will ask why there is a rise in waste and why there is waste in the first place. Law makers will quickly – but reluctantly – arrive at the conclusion that the increase of overall consumption is the cause of increased waste and need to acknowledge that the law does ignore why we consume.
 
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Economists like Valentino Piana from the Economics Webinstitute define consumption as the value of goods and services bought by people. Individual buying acts are aggregated over time and space and constitute collectively the consumption of economies. Consumption is normally the largest GDP component and many judge the economic performance of their country mainly in terms of consumption level and dynamics.
Consumption may be categorized according to the durability of the purchased objects or according to the needs its satisfies. Durable goods (as cars and television sets) are different from non-durable goods (as food) and from services (as restaurant expenditure). These three categories often show different paths of growth. Another commonly used classification identifies ten needs of expenditure:
1. Food
2. Clothing and foot wear
3. Housing
4. Heating and energy
5. Health
6. Transport
7. House furniture and appliances
8. Communication
9. Culture and schooling
10. Entertainment
 
Now, this might sound awkward to you, but from an economist’s perspective more people consuming more health services and medication are good news. The same is true for education: the more parents invest in cram school, the better for the economy. And of course also for the entertainment industry: the more frustrated kids play computer games, the better for the economy. And yes, its also true for food, fashion and cosmetics: the more bags Kitty buys, the fancier the restaurants Cherry dines in, and the more expensive the skin whitener April puts on, the better for the economy.
 
So, now let’s think of how to dispose of all this stimulating and job-creating consumption.
 
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Another maybe not so obvious weakness of the law is the lack of penalizing wasteful production. China’s short but intensive experience with the sharing economy showed through football field large piles of disposed rental bikes that the government does not interfere with the market as long as it produces growth and investment. Other legislation don’t fare much better, but China is due to its size in a special position and its government has a significant responsibility. If it does not move into the right direction in due time, it will wreak havoc upon the planet.
 
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Ever since law school I have this probably strange idea that the purpose of laws must be increased well-being and that law makers need to inquire deeply or call upon expert assistance to understand psychosocial dynamics which result in more or less thereof. I contend that this law will not fare well under such an examination.
 
While we need to implement better waste management not only in China, but also in other parts of the emerging world, we need to ask ourselves simultaneously why we increase consumption and why we generate more and more waste. The documentary The Economics of Happiness provides a straight forward answer: Consumer markets and national entities destroy small and local communities. Increased consumption is therefore the result of a psychological compensation mechanism which has its root in less social interaction.
 
While above categorization of consumption talks of needs, we must acknowledge that much of what we consume does not satisfy a need but a want which has been instilled by an anonymous consumer society and a mighty advertisement industry. The advertisement industry on the other hand follows the orders of its corporate clients and those are sprockets in the large machinery of state capitalism – a form of governance which requires GDP growth in order to guarantee social stability, i.e. domestic peace.
 
If we think about the teleology of the waste management law in depth, we must arrive thus at the conclusion that despite its appearance, it is not an environmental but an economic law which intends to bring order into consumption and resulting waste generation with the far end of making more consumption and thus GDP growth possible for an economy which perceives itself separate from the rest of the world.  
 
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It might be surprising, but this Chinese policy is completely in line with the UN sustainability goals and reverberates the legislation of most industrialized nations. There is the opportunity that those who have been ignorant to the negative consequences of infinite consumption and material growth will wake up when China starts to thread the same path many small economies have been threading before her.
 
Jason Hickel commented on the flawed UN sustainability goals in an outstanding 2015 article: All of this reflects an emerging awareness of the fact that something about our economic system has gone terribly awry – that the mandatory pursuit of endless industrial growth is chewing through our living planet, producing poverty at a rapid rate, and threatening the basis of our existence.
 
Yet, despite this growing realization, the core of the SDG program for development and poverty reduction relies precisely on the old model of industrial growth — ever-increasing levels of extraction, production, and consumption. And not just a little bit of growth: they want at least 7 percent annual GDP growth in least developed countries and higher levels of economic productivity across the board. In fact, an entire goal, Goal 8, is devoted to growth, specifically export-oriented growth, in keeping with existing neoliberal models.
 
This is the mortal flaw at the heart of the SDGs. How can they be calling for both less and more at the same time? True, Goal 8 is peppered with progressive-sounding qualifications: the growth should be inclusive, should promote full employment and decent work, and we should endeavor to decouple growth from environmental degradation. But these qualifications are vague, and the real message that shines through is that GDP growth is all that ultimately matters.
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Historian Yuval Harari explains in his book Homo Deus eloquently why economic growth – and thus more consumption – is all that matters and why it has become for all governments, not only the Chinese, the solution to all problems: it has turned into a religion in which we blindly trust.
 
Modernity has turned ‘more stuff’ into a panacea. […] Economic growth has thus become the crucial juncture where almost all modern religions, ideologies and movements meet. The Soviet Union, with its megalomaniac Five Year Plans, was as obsessed with growth as the most cut-throat American robber baron. Just as Christians and Muslim both believed in heaven, and disagreed only about how to get there, so during the Cold War both capitalists and communists believed in creating heaven on earth through economic growth, and wrangled only about the exact method.
 
Today Hindu revivalists, pious Muslims, Japanese nationalists and Chinese communists may declare their adherence to very different values and goals, but they have all come to believe that economic growth is the key for realizing their disparate goals.
 
Japan’s prime minister, the nationalist Shinzo Abe, came to office in 2012 pledging to jolt the Japanese economy out of two decades of stagnation. His aggressive and somewhat unusual measures to achieve this have been nicknamed Abenomics. Meanwhile in neighboring China the Communist Party still pays lip service to traditional Marxist-Leninist ideals, but in practice it is guided by Deng Xiaoping’s famous maxims that ‘development is the only hard truth’ and that ‘it doesn’t matter if a cat is black or white, so long as it catches mice’. Which means in plain language: do anything it takes to promote economic growth, even if Marx and Lenin wouldn’t have been happy with it. In Singapore, as befits that no-nonsense city state, they followed this line of thinking even further, and pegged ministerial salaries to the national GDP. When the Singaporean economy grows, ministers get a raise, as if that is what their job is all about.
 
That Modi, Erdogan, Abe and Xi Jinping all bet their careers on economic growth testifies to the almost religious status growth has managed to acquire throughout the world. Indeed, it may not be wrong to call the belief in economic growth a religion, because it now purports to solve many if not most of our ethical dilemmas. Since economic growth is allegedly the source of all good things, it encourages people to bury their ethical disagreements and adopt whichever course of action maximizes long term growth. […] The credo of ‘more stuff’ accordingly urges individuals, firms and governments to discount anything that might hamper economic growth, such as preserving social equality, ensuring ecological harmony or honoring your parents. […] Yet is economic growth more important than family bonds? By daring to make such ethical judgments, free-market capitalism has crossed the border from the land of science to that of religion.
 
Most capitalists probably dislike that title of religion, but as religions go, capitalism can at least hold its head high. Unlike other religions that promise us a pie in the sky, capitalism promises miracles here on earth – and sometimes even provides them. Much of the credit for overcoming famine and plague belongs to the ardent capitalist faith in growth. Capitalism even deserves some kudos for reducing human violence and increasing tolerance and cooperation […] by encouraging people to stop viewing the economy as a zero-sum game, in which your profit is my loss, and instead see a win-win situation, in which your profit is also my profit.
 
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Capitalism as a religion is the product of a the age of nationalism and system blindness, one which puts the well-being of a small group of people over the well-being of a superorganism which encompasses this planet and all its creatures. China’s waste management law might well be a catalyst in bringing this awareness to more people, because it will become soon apparent that better organized waste disposal will not prevent life-stock epidemics like the African swine fever from eruption; it will not prevent the exploitation of oceans and the collapse of fish species; it will not stop the destruction of rain forests in favor of monocrop agriculture. No, it will speed up these developments and continue to waste natural resources.  
 
The German-British economist E. F. Schumacher put this idea into unmatched clarity: The illusion of unlimited powers, nourished by astonishing scientific and technological achievements, has produced the concurrent illusion of having solved the problem of production. The latter illusion is based on the failure to distinguish between income and capital where this distinction matters most. Every economist and businessman is familiar with the distinction, and applies it conscientiously and with considerable subtlety to all economic affairs – except where it really matters: namely, the irreplaceable capital which man has not made, but simply found, and without which he can do nothing.”
 
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Bill Mollison the founder of permaculture once said that he withdrew from society in the 1970s because he had been long in opposition to the systems that he saw were killing us. He decided it was no good to persists with opposition which gets you nowhere. He thought for two years and wanted to return to society, but only if he could come back with something very positive.
 
He did return and he brought back something very positive: permaculture. It is not like many believe, a model of farming, but much more an attitude of managing natural resources. Mollison adapted principles from various indigenous cultures and merged them into a new body of knowledge for modern humanity. Apart from a deep understanding how we have to treat the planet and ourselves, his most profound insight remains that we have to shift from consumption to production.
 
Continued focus on GDP growth will not only destroy the planet but most certainly result in more mental health issues and a future which will oscillate between 1984 and Brave New World: a population of consumers who satisfy their state ordained superficial wants and subdues their most authentic needs.   
 
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Ctrip and Corporate Responsibility in 21st Century Travel Industry

6/8/2017

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Analyzing a Talk by Jane Sun, CEO of Ctrip, the World’s Largest Online Travel Agency.
 
Just back from one of the rarely interesting Shanghai Foreign Correspondents Club events. I was due to renew my membership today, but declined, because it does not pay off for attending two or three events a year. And to be completely frank, with spring finally reaching this city, I had a nap in our neighborhood park right afterwards. Bumming. What a relief after that draining push it, be fabulous, be great, we are awesome, business executive talk of pointing at a deer and calling it a horse | 指鹿为马, i.e. Chinese for lying somebody straight into the face and trying to convince of an objective non-truth.
 
About 50 people wait for lunch in one of Azul’s separated dining rooms on 376 Wukang Rd, which was known during colonial times as Ferguson Lane. The large number of participants indicates that this is a special event. Jane Sun, CEO of Ctrip | 携程, the world’s largest online travel agency, which can be rightly dubbed the Taobao of the travel industry, is scheduled to speak about Key Trends in China’s Travel Industry. As she takes over the mic from the SFCC moderator, we are presented with a Chinese Melania Trump, a face as young as a spring peach, elegant but substantial make up, only a wrinkled neck giving away her real age, which I guess is around 50.
 
Jane is dressed completely in white and we will learn that she trains her slim body on various city marathons, annually on Shanghai’s – a great choice to extend one’s life span. And a long breath is what this woman needed to become Ctrip’s first CEO, who is not member of the founding Quattro, and female on top of this. Jane tells us that she was born in China, but studied and lived in the US for twenty years and loves both countries. I continue to be cynical, because I have heard it not only once: the worst things grow out of US capitalism and Chinese totalitarianism.
 
The currently most valuable online travel agency has an army of 33.000 employees with an average age below 25. Its market value was USD 300 mio at its IPO in the year 2000 and exceeds now USD 30 billion. Each of its five business units have their own CEO and CFO and are evaluated like the entire enterprise at Wall Street according to tough KPIs, driving innovation and motivating its work force to perform in permanent excellence. I think I know those lines form Rushkoff’s Throwing Rocks at the Google Bus. Jane tells us that only booking.com and expedia are larger travel industry players, but limit their services to accommodation and air tickets respectively. Ctrip though goes for everything and offers 30 different products with the objective of being a travel one stop shop for its customers. What a paradox …
 
65% of the domestic online travel market are already under Ctrip’s control and currently roughly 25% of its revenue comes from Chinese travelers going abroad, compared to zero when Jane joined the company ten years ago. 8000 software engineers and Ctrip’s alliance with its largest shareholder Baidu secure that these market shares will increase until monopoly status is attained. Ctrip is on a safe path to indeed turn into the Taobao of the global travel industry. Now why is that? Because of a great management or macro economic frame conditions or both?
 
Jane is a woman who appears to be friendly, but I am left with a feeling that I don't want to get into a conflict with her; although writing this piece might actually get me there. She is a tough bitch, a tiger mum who explains us that her business units are tiger babies. If it was her focusing on Ctrip’s operations for ten years before she was promoted to serve as CEO, one can assume that the company’s management follows Confucian style army drill and US capitalist employee extortion strategies. She tells us e.g. that employees are not allowed to answer customers with 15 words if 10 words are sufficient, because … now listen closely … our customer’s time is precious to us … and of course we also have to control our operation costs. Imagine yourself how much time employees are given to take a dump. That’s probably why Jane’s talk emphasizes that Ctrip’s employees who mostly hail from the relatively poor provinces of Anhui and Henan receive a lot of social benefits.
 
Jane’s focus on marketing Ctrip to the audience as an outstandingly social employer and travel giant driven by world peace causes her to forget the event title. Since she mentions not even with a single word key trends of the Chinese travel industry, the first question from the audience during the Q&A section asks exactly this. We are being told that Chinese travel now increasingly abroad to South Korea, Japan and South East Asia. Travels to Europe have declined in favor of the US due to recent terrorist attacks. Well, I knew that much. She then ignores the second – smart - question, if the domestic political situation plays into the hands of the travel industry by jumping into her obvious favorite subject: high end sales.
 
Now, I don't want to be cynical all along, but you know, when a lady in her early 50s speaks to you nicely but stiffly about her company’s mission and explains to you on a few simple powerpoint slides “What does the world need?” and then gives you in her sweet voice the answer “World peace” and continues “What do we feel passionate about?” and again provides the answer “Bringing people together”, then asks “What are we good at?” while the next answer cascades onto the screen “Linking the world” and finally ends her messianic sermon with the claim that Ctrip’s mission is to bridge the East and the West, I get goose bumps when her body language and facial expression changes significantly when she starts to brag about Ctrip customers spending USD 2k minimum per day on their Hawaii trips and limited edition USD 200k travel packages being sold within only 70 seconds. Her eyes shine. From the far other end of the room I have the impression both the white of her teeth and the red of her lips grows infinitely while she smiles excitedly. Ah… that’s what this deer is about.
 
Let’s be realistic. Ctrip rides the macro economic wave of a nation not only having become rich enough to turn into a consumer society, but also rich enough to take time off and travel. And its not any nation, it's the world’s most numerous nation which is in PPP the world’s largest economy. It is also a nation which is run by a government which does not allow international competition and has more or less banned foreign travel agencies from its market. Hence, Ctrip enjoys like it’s largest shareholder Baidu political protection to grow without international competition into a colossus, a colossus which thrives on the psychology of travel as a compensation behavior for limited domestic freedom; a colossus which thrives on modern slavery to develop its products; a colossus which knows everything about his customers.
 
All of the above is part of what state controlled capitalism facilitates and although I would wish for different conditions it is the following thought which worries me more. The American culture critic Neil Postman wrote in 1985 a book titled Amusing Ourselves to Death: Public Discourse in the Age of Show Business and claimed that the contemporary world was better reflected by Aldous Huxley's Brave New World, whose public was oppressed by their addiction to amusement, than by Orwell's work 1984, where they were oppressed by state control.
 
Jane Sun tells us that travelling helps people to understand each other better. And she is absolutely right about that. Chinese are most likely as a society -  there are surely many individual exception -  where the US was as a society about a 100 years ago, when Mark Twain wrote: Travel is fatal to prejudice, bigotry, and narrow-mindedness, and many of our people need it sorely on these accounts. Broad, wholesome, charitable views of men and things cannot be acquired by vegetating in one little corner of the earth all one's lifetime. So maybe Jane is right when she quotes a Chinese proverb: It's better to travel 10000 miles than to 10000 books.
 
I have looked up that proverb and found that读万卷书,行万里路 literally translated means Read 10000 books and walk 10000 miles and could be loosely translated to Learn as much as you can and go as far as possible. It’s a reminder to strive for more, not a preference for travel over reading, which would constitute a heresy in Confucian China. I interpret moreover a preference for the truly investigative and contemplative journey over blind group pressured travel packages. But Jane’s new use reflects where the modern Chinese society is heading to: the same consumerist amusement addiction of which Western societies suffer since a few decades, but combined with Orwellian cyber-Leninism.
 
Jane’s presentation in general, but her subtle twist of the original meaning of that Chinese proverb in particular raises the question which responsibility such powerful conglomerations like Ctrip have in our modern world. She tells us that Ctrip tracks every move of its customers and recommends according to prior purchase behavior similar and additional products accordingly. With Baidu as its largest shareholder I am pretty sure that Ctrip runs similar algorithms like Facebook or Google which have been recently in a brilliant Guardian article revealed to be absolutely misguiding and quite often devilishly leading to an utterly wrong decision whether that may be a political opinion or a purchase click. When I point this out, Jane replies that she recognizes this risk, but Ctrip does not deal with such delicate political questions, it sells only beautiful places and historical sites. Again a broad innocent smile with much tooth white and inflated lip red.
 
Guardian journalist Carole Cadwalladr pointed out that Google’s search algorithms reflect virtually nothing but the popularity of websites based on the number of search inquiry. There is nothing that checks whether any of the recommendations are actually true or good or beautiful or have any other value. Google is search. It's the verb, to Google. Its what we all do, all the time, whenever we want to know anything. We google it. Its mission as a company, the one-line overview that has informed the company since its foundation and is still the banner headline on its corporate website today, is to ‘organize the world’s information and make it universally accessible and useful’. Well, whatever Baidu has as its mission, the organization of information or world peace, it does the same as Google; it is as a matter of fact a modelled after Google.
 
Cadwalladr points out that not only Google, but also Facebook and, indeed, the general Internet culture itself operates like an echo chamber which satiates our appetite for pleasant lies and reassuring falsehoods and has become the defining challenge of the 21st century. Jews are evil. Woman are evil. Muslims need to be eradicated. And Hitler? Let’s google it. Was Hitler bad? Cadwalladr types. Google’s top result: 10 reasons why Hitler was one of the good guys. She clicks on the link: He never wanted to kill any Jews.
 
Now just think for a second without me actually doing Cadwalladr’s experiment on Baidu, what search results we would get from there if we were to ask: Are Japanese evil? Should China kick America’s ass? Is Mongolia an integral part of China? With decades of focusing on foreign enemies to create domestic unity reflected in the propaganda poster art, China is poised to use the Internet’s echo chambers for its regime’s ultimate and necessary objective to maintain social unity. American philosopher Ken Wilber explained recently that US postmodernism negates truth and values and explained that this madness has led to Trump being put in office; a clear sign of collective regression into ethnocentrism triggered by the failure of the postmodern political leadership personified in Hilary Clinton to integrate all layers of US society. China can look back on centuries of crafting narratives which suit the ruling dynasty but are far from the historical truth and at least since the cultural revolution opportunism has permeated the mainstream culture despite many Chinese living their private lives by high ethical standards. I get the impression that the West and China are converging in their moral nihilism. What Wilber calls a post truth world and what is currently described in the West as alternative facts or pleasant lies has a strong overlap with the Chinese tradition of pointing at a deer and calling it a horse.
 
Wolfgang Uchatius published 2013 shortly before the German national elections a long essay in the weekly Die Zeit titled Should I Vote or Shop? He describes therein that the opinions of German political parties on major social, economic and political questions clearly converge with only the far left being a genuine alternative to the moderate social democrats, Christian conservatives, liberals and greens. He concludes that German citizens have lost their democratic rights to this indiscernibility of political movements and are left with making purchase decisions. I read a similar analysis on political opinions of democrat and republican contenders for the 2016 US presidential elections, which concluded that only Bernie Sanders is a genuine alternative for the US electorate; all others represent roughly the same values and opinions. We also know that the most populous nation in the world, China, is ruled since 1949 by a one-party system, which de lege concentrates all political opinion in one organization only. Again, with some realistic cynicism, we could argue that we witness a convergence of global political systems, and consequently the collapse of individual political rights in Western democracies. In accordance with Wolfgang Uchatius’ analysis, we must conclude that citizenship is a dying singular concept, which gives rise to the plurality of customership. 21st century mankind is vested with the political powers of what and how to consume.
 
Consumer Empowerment
 
I therefore strongly believe that all the social movements which were born during the Age of Enlightenment like anti-slavery, women rights, political freedom et cetera have to give way to a single new movement, which is consumer empowerment, i.e. enabling the individual to make sound consumption decisions. I don't want to repeat here what others have already said perfectly well; read Steven Rosenbaum writing on a definition of consumer empowerment in Forbes. But I want to emphasize that this is a unique opportunity for mankind to put the differences of political systems aside and unite in the idea of forging a sound future through qualitatively better and most likely quantitatively less consumption.
 
When Marx called in the 19th century on the proletarians to unite against the capitalists he failed to recognize the dynamics of human psychology. Marxism got perverted by man putting power over purpose. It might well be that a 21st century call on consumers to unite against manufacturers of goods and providers of services fails because of the same dynamics which are innate to man’s psyche; but considering that we have truly entered a global arena, at least in terms of trade, the game board has changed significantly and the power of national regimes are limited beyond recognition. Henceforth the 19th century antagonists of the proletarian movement have shifted from an alliance between capitalists and nationalist regimes to a more or less clearly defined number of conglomerations which manufacture and distribute the goods and services which we consume.
 
The consumer is therefore left with two choices which do not exclude each other. Firstly, he can reduce his external consumption and shift towards internal consumption, i.e. produce as much as possible himself and trade within small local communities. This concept, I believe, does only work for self-sustainable farming, but wont satisfy human needs beyond nutrition. Secondly, he needs to learn more about the true costs of products purchased externally. Since, I rarely think either black or white, it is very likely that we have to take both choices simultaneously: Reduce consumption and empower the consumer. I focus here on the latter.
 
So what needs to be done to empower the consumer? How can a single person make sense of the myriads of products available on the market? The key words here are transparency, accountability and social responsibility, and all three of them, I believe are questions of ethical behavior which can hardly be executed or enforced by legal mechanisms, but must be trained through a culture of genuine empathy. 1. The true costs of products and services being offered must be made transparent. 2. Manufacturers and service providers must be accountable. 3. Consumers, manufacturers and service providers must act socially responsible.
 
Now, this thought brings me back to Jane Sun and her pep talk on China’s most social employer Ctrip. I asked her yet another question in regard to Ctrip’s actions to obtain world peace by reducing environmental pollution. She acknowledged again the relevance of my question, and – seriously – responded that Ctrip customers can donate their loyalty points to environment protection causes. I don't want to be too hard on rising Chinese MNO’s, because they basically go through an entrepreneurial life cycle which is comparable to the gold rush of American conglomerates after WWI. Chinese didn’t have more than a century to learn that not short term profit, but long term sustainability should be the desired business objective. And truth be told, most Western companies still haven’t. But it is the economic might and the velocity with which China rises, the protectionist isolation of its market, the support of its new global players by a cyberleninist government and the sheer scale of economy of all things happening within the domestic market which have much more effect on humanity at large than anything else we have ever seen, that makes it a paramount task to make Chinese leading entrepreneurs aware of their responsibility to be transparent, accountable and socially responsible. 
 
Scold me for my carbon footprint if you want to or simply accept the facts which you can also watch in the documentary Before the Flood. I just returned from a holiday on Bali and was horrified to see the environmental degradation there. Bali has like most other small islands basically no native industry and most goods have to be transported to the island. The local infrastructure is poor and lacks above all state of the art sewage systems and liquid and solid waste treatment facilities. The tropical rain flushes garbage of whatever consistence left on the roads and on uncontained waste dumps into the sea which literally looks like a huge toilet. We were told that there is only one unspoiled beach left on the far West of the island, and the number of Chinese tourists on Bali is steeply increasing. A recent seminar on Cheung Chau | 长洲岛, one of Hong Kong’s smaller islands, which is a favorite weekend getaway for the close by urbanites, showed a similar picture. The South Korean owner of a Philippine diving school warned me already back in 2011 to avoid dive sites where Chinese tour groups show up. They come in packs of 30 to 50 divers instead of usually five to ten and coral reefs are quickly destroyed because many divers believe to have the right to break off a souvenir.
 
Jane is well aware of such developments. Probably referring to the incident of a Chinese tourist vandalizing the most inner hall of the 3500 year old Egyptian temple in Luxor which went viral on weibo in 2013, or the Hong Kong uproar of comparing mainland Chinese tourist flocking to the citystate like a swarm of locusts. She explains that this is just the adolescent period of a young travel nation, “There were times when Americans were also considered annoying and preposterous tourists who have no respect for local culture and customs, but all this has changed and so it will for Chinese tourists once they have grown into mature travelers.” Jane is absolutely right, and it would be wrong to blame Chinese in general for a few individuals who misbehave. But since even Western consumers haven’t been given the tools to consume mindfully, it is – again considering the economy of scale and China’s rapid development – paramount to start with consumer education asap.
 
Jane though is excited about massive and mindless consumption as her body language reveals while bragging about customer spending on Hawaii and luxury travel package sales shows. And both Ctrip and Baidu seem to be absolutely ignorant to the responsibility they have to teach Chinese consumers making better external purchase decisions. I can’t highlight the relevance of mindful consuming enough in a country with the most convenient B2C platforms and delivery services. Companies like Ctrip which employ 8000 software engineers to reach their sales targets could also employ some designers like Tristan Harris who think deeply how software can increase long term well being not short term profit. They could, just some thoughts off the top of my head, add carbon footprint indicators next to the travel package choices or give a pole position listing to airlines which do not serve junk food in plastic packaging on the plane, but nutritious and tasty meals before and after the take off in airport cafeterias.
 
There are surely lots of great ideas out there on how to reduce mindless consumption, but it takes a clear and genuine yes from power people like Jane Sun to implement such ideas. 21st century consumers can unite like 19th century proletarians, but it will be a long and painful path to induce real change, because human psychology has remained unchanged. If the CEO’s in today’s multinational megabusinesses continue to be corrupted by power and forget over this selfish attitude their responsibility to act on behalf of the greater good, then I believe there is little hope for radical change. It is Google, Facebook, Tencent, Baidu, Taobao & Co., the tech giants which control the flow of bits and bytes and the large retailers like German Aldi, Japanese Lawson or US Walmart, which control the flow of goods, which have to change from channeling to consumers economically short term profitable information and products - and thus most often outspoken madness; to channel knowledge – and truth - which increases individual and general long term well-being. Jane’s pointing at a deer and calling it a horse during that SFCC lunch was a sad display of being deeply enthralled in the former.
 
Follow up reading:
  • Daniel Goleman: A Mindful Consumer Can Help Change the World in The Mindfulness Revolution
  • Good Guide: an iPhone app started by an independent group at the University of California-Berkeley which aggregates 200 databases and compares 60.000-plus consumer items.
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